Before installing your camera in the field validate is working correctly at home first, check:

  1. You have a valid subscription
  2. The camera has been added to your account using the IMEI provided
  3. Put the camera into Setup Mode, Wait for the Cell Signal and hit the OK button to send through a test image. WiseEye Video here:  https://www.youtube.com/watch?v=vV4EO0DW2No&t=33s